Credit Card Re-authorization Is Not Working (Doc ID 2270831.1)

Last updated on MAY 26, 2017

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Transaction Control

ACTUAL BEHAVIOR
---------------
After upgrading to R12.2.6 instance, a feature to do the Credit card re-authorization when the Order amount is changed is not working.

EXPECTED BEHAVIOR
-----------------------
Expect re-authorization to work.

STEPS
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The issue can be reproduced at will with the following steps:
1. OM Super User responsibility
2. Changed the amount on the Order line and saved it
3. The credit card re-authorization is not taking place. Click Action -> Payment -> Process Payment. Still no change in the authorized amount.


Cause

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