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China (CN) and Hong Kong (HK) View Payslip Error "THE SELECTED ACTION IS NOT AVAILABLE." (Doc ID 2270925.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle HRMS (Hong Kong) - Version 12.1 HRMS RUP7 and later
Oracle HRMS (China) - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

Unable to view payslip for China or Hong Kong payroll

ERROR
-----------------
The selected action is not available. The cause may be related to security. Contact your system administrator to verify your permission level for this action.

The above error has been mentioned in <Note 2038284.1> but after implementing mentioned solution.

Error page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.



## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.pay.selfservice.payslip.US.webui.PayHKPayslipDetailsCO.processRequest(PayHKPayslipDetailsCO.java:338)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:631)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1003)
at

 



STEPS
The issue can be reproduced at will with the following steps:

1. Performed the setup as per Doc ID 2038284.
2. Go to Employee Self Service
3. Payslip
4. Error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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