CN AND HK View Payslip Error "THE SELECTED ACTION IS NOT AVAILABLE." (Doc ID 2270925.1)

Last updated on MAY 27, 2017

Applies to:

Oracle Payroll - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 Rup7 version,


Unable to view payslip
Go to Employee Self Service > Payslip

ERROR
-----------------------
The selected action is not available. The cause may be related to security. Contact your system administrator to verify your permission level for this action.
The above error has been mentioned in Doc ID 2038284.1 but after implementing mentioned solution.

Error page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.


## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.pay.selfservice.payslip.US.webui.PayHKPayslipDetailsCO.processRequest(PayHKPayslipDetailsCO.java:338)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:631)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1003)
at




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Performed the setup as per Doc ID 2038284.
2. Go to Employee Self Service
3. payslip
4. Error


Changes

 

Cause

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