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Fusion Accounting Hub Reporting Cloud Services failing with error "You have encountered an unexpected error". (Doc ID 2270970.1)

Last updated on MAY 28, 2017

Applies to:

Oracle General Ledger - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Setup forms and programs

When attempting to setup Fusion Accounting Hub Reporting Cloud Services in EBS,
the following error occurs.

ERROR
-----------------------
"You have encountered an unexpected error. Please contact your System Administrator for assistance."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility: General Ledger responsibility
2. Navigate to Setup -> Other > Fusion Accounting Hub Reporting Cloud Services
3. Enter the Chart of Accounts details
4. Setup Fusion Accounting Hub Reporting Cloud Service: Advanced Options Page
5. Select the Ledger and Period to Initialize Balance Transfer
6. Click Apply
 

Changes

 

Cause

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