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Fusion Accounting Hub Reporting Cloud Services failing with error "You have encountered an unexpected error". (Doc ID 2270970.1)

Last updated on MAY 28, 2017

Applies to:

Oracle General Ledger - Version 12.2.6 and later
Information in this document applies to any platform.


On : 12.2.6 version, Setup forms and programs

When attempting to setup Fusion Accounting Hub Reporting Cloud Services in EBS,
the following error occurs.

"You have encountered an unexpected error. Please contact your System Administrator for assistance."

The issue can be reproduced at will with the following steps:
1. Go to responsibility: General Ledger responsibility
2. Navigate to Setup -> Other > Fusion Accounting Hub Reporting Cloud Services
3. Enter the Chart of Accounts details
4. Setup Fusion Accounting Hub Reporting Cloud Service: Advanced Options Page
5. Select the Ledger and Period to Initialize Balance Transfer
6. Click Apply




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