"Interface Trip Stop" Fails Due To "Inactive Customer Item Cross Reference found in MTL_CUSTOMER_ITEM_XREFS table." (Doc ID 2271453.1)

Last updated on MAY 31, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
"Interface Trip Stop" fails due to the following error.

Error
"Inactive Customer Item Cross Reference found in MTL_CUSTOMER_ITEM_XREFS table."

Steps to Reproduce

  1. Run "Interface Trip Stop" or "Interface Trip Stop - SRS" for problematic data

Changes

 

Cause

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