Update Task Page UI - Resource Fields Are Not Editable
(Doc ID 2271649.1)
Last updated on MAY 13, 2021
Applies to:Oracle Sales - Version 12.2.5 and later
Information in this document applies to any platform.
In 12.2.5 from sales dashboard on Task page columns : Type, Status , View More Details and Update More Details are greyed out, tasks are not updateable from the sales dashboard task page.
Steps To Reproduce
1. Navigate to > Sales User > Sales Dashboard > in shortcut section click on Task >
2. Query Task > click Update More Details, tasks fields are non editable
This issue also happens in other applications/responsibilities when trying to update task fields such as adding/updating resources on tasks via the OA OU.
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