Sales Dashboard On Task Page Click 'Update More Details' Tasks Field Are Non Editable (Doc ID 2271649.1)

Last updated on MAY 30, 2017

Applies to:

Oracle Sales - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

In 12.2.5 from sales dashboard on Task page columns : Type, Status , View More Details and Update More Details are greyed out, tasks are not updateable from the sales dashboard task page.


Steps To Reproduce
===============
1. Navigate > Sales User > Sales Dashboard > in shortcut section click on Task > query Task # click Update More Details, tasks fields are non editable from the sales dashboard task page.

Cause

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