Maintain Transactions Performance Issue When Querying on INVOICE_NUMBER (Doc ID 2272431.1)

Last updated on MAY 31, 2017

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When using the Compensation Manager responsibility to Maintain Transactions and querying for Invoice Number, the query is taking 3-5 minutes to return results, and at times, will timeout and not return any results. This just started to occur after your database was upgraded from R11.2.03 to R12.

 

Changes

 Upgraded database from R11.2.03 to R12.

Cause

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