Credit Card Information Error OE_VAL_CREDIT_CARD_REQD Please Specify Credit Card Holder Name and Credit Card Number (Doc ID 2272454.1)

Last updated on MAY 31, 2017

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Transaction Entry

When attempting to update the sales order with new Credit Card information the following error occurs.

OBSERVATION
If payment is declined and user tries to pay it with new credit card, the new credit card information
doesn't get updated on sales order and completes with error. We are updating the sales order
using "oe_order_pub.process_order" API from a interface.

ERROR
OE_VAL_CREDIT_CARD_REQD :Please specify credit card holder name and credit card number.

STEPS
1. Responsibility: Order Management Super User
2. Updating the sales order using "oe_order_pub.process_order" API
3. Try to update a new credit card and ends in error.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms