Learner Home Page, Course Catalog, Categories Are Not Sorted Alphabetically By Their Label

(Doc ID 2272746.1)

Last updated on JUNE 01, 2017

Applies to:

Oracle Learning Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

In Oracle Learning Management (OLM), when a Learner looks at the "Catalog", and the learner clicks on a Category name, the list of Courses that belongs to this Category are depicted. However, the list is Not sorted in any particular order (alphabetical sequence).

 

Under Customers Course Catalog:
Accounting, Annual Training Center, Aviation, Civil Engineering, Communications, Compliance, Computers, Construction and Maintenance, Electrical Engineering, Energy Supply, etc...

So when the learner clicks on "View all categories" the entire list becomes scrambled (not in alphabetical sequence).

Furthermore, the category titles are not in alphabetical order either down or across. They are displaying in the sequence of their Category_Usage_Id. Even then the categories are not in any particular order.

Cause

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