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Error at Startup After Cloning OTM: "Authentication Failed for user system" (Doc ID 2273220.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.3.0 and later
Oracle Global Trade Management - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

You have cloned the database from Production to your Test environment.

You have updated the system and guest user passwords by following the instructions in the Security Guide in section "Update an OTM User Password via a Script"

The Test environment was working previously, but now after the database refresh an authentication error is received on startup:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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