Vertex performance issue.

(Doc ID 2273284.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle E-Business Tax - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Performance

ACTUAL BEHAVIOR
---------------
Performance issue with the vertex tax query.

EXPECTED BEHAVIOR
-----------------------
Tax query should not have any performance issue.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create sales order.
2. Modify sales order.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change order in a timely manner.

Changes

In vertex integration, the processing happens based on the profile "eBTax Vertex: Case Sensitive"

Cause

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