Icons In Requisition Approval Workflow Notification Emails In Outlook Appear As A Red X Instead of As Images
(Doc ID 2273285.1)
Last updated on FEBRUARY 17, 2023
Applies to:Oracle Purchasing - Version 12.1.3 and later
Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.
On 12.2.6 version when using Microsoft Outlook there are icons in the approval notification that are showing incorrectly as either Red X's or as broken links. They also could be displayed as broken puzzles peices depending on Outlook settings
The issue can be reproduced at will with the following steps:
1. Submit Requisition for approval
2. Approver receives email for the requisition approval
3. They see the issue
New server implemented on the system and autoconfig was run that did not update mailer HTML Agent for all Mailers
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