Item Description Missing In Oracle Configurator Developer Model Structure

(Doc ID 2273600.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Configurator Developer - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.31.8 version, Model Structure

ACTUAL BEHAVIOR
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When refreshing an Oracle Configurator model using Refresh a Single Configuration, it's observed that one of the BOM items does not have a description field populated as is expected.

EXPECTED BEHAVIOR
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It's expected this item will have a description field that matches the bill of material item.

STEPS
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The issue can be reproduced at will with the following steps:
1. Configurator Administrator
2. Schedule a request
3. Run Refresh a Single Configuration for updated BOM
4. Navigate to Oracle Configurator Developer
5. Navigate to the refreshed model's structure, see the item did not populate the description.

Cause

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