Parent And Child Install Dates Are Out Of Sync (Doc ID 2273769.1)

Last updated on AUGUST 18, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Install date for parent and child instances are different when they ship at same time.  Due to this issue, users are not able to transfer ownership and change in the Installation date information.

EXPECTED BEHAVIOR
-----------------------
Install date for parent and child instances should be same when they ship at same time


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book an order with parent and child configured items
2. Process it and create install base instances for both parent and child
3. Install date is different for both parent and child items



Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms