Activity Work Bench Not Working As Expected (Doc ID 2273773.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

The following 2 issues are seen in the Activity Workbench after applying patch 18305286:R12.EAM.B:
1. The Activity Association window (right side of the Activity Workbench) shows blank field for any activity displayed on the left pane.
2. The results shown under "Activities with Association" of the left pane, show restricted activities based on the Asset search, earlier it would show all the asset with activities.


EXPECTED BEHAVIOR

The Activity Workbench should work as expected.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Navigation: Activity -> Activity Workbench.
3. Query asset.
4. Find the aforementioned issues.


Cause

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