My Oracle Support Banner

Incliuded Items Of A Kit Are Missing In The Packing Slip Report (Doc ID 2274287.1)

Last updated on JUNE 05, 2019

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 to 12.2.8 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------
Packing slip report is not printing Kit items for a kit.



EXPECTED BEHAVIOR
-----------------------
Expect to see the order line number, quantity, item description, and serial numbers in the report output for all items.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Order Management Super User Responsibility
2. Shipping > Transactions > Ship Confirm 
3. Ship Confirm Document Set prints with packing slip.
4. Review the Packing slip report
5. Missing are included items of a kit.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.