HRMS Solution Delivery Loader Errors With FND_NO_DATABASE_CONNECTION (Doc ID 2274580.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle HCM Configuration Workbench - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 HRMS RUP 9 version, in all instances,

When in HRMS Configuration Workbench responsibility and trying to run Workbench > Payroll Earnings and Deductions > Select Earnings & Deductions Templates > (created a medical deduction template) > Then Select the Template and hit the Load button. Then select a business group name and then hit Start Load Process button. the HRMS Solution Delivery Loader concurrent process errors with the following error

ERROR
-----------------------
FND_NO_DATABASE_CONNECTION



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Workbench > Payroll Earnings and Deductions

2. Select Earnings & Deductions Templates > (created a medical deduction template)

3. Then Select the Template and hit the Load button.

4. Then select a business group name and then hit Start Load Process button

5. Observe the error

Cause

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