My Oracle Support Banner

Unable to Change 'Parent Asset Number' In 'Define Asset Number' Form (Doc ID 2275305.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

The 'Parent Asset Number' field cannot be updated in the Define Asset Number form.


EXPECTED BEHAVIOR

Be able to change the 'Parent Asset Number' in Define Asset Number form.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Go to Assets -> Asset Numbers.
3. Query asset number.
4. Find Parent Asset Number greyed out.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.