Unable to Change 'Parent Asset Number' In 'Define Asset Number' Form (Doc ID 2275305.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

The 'Parent Asset Number' field cannot be updated in the Define Asset Number form.


EXPECTED BEHAVIOR

Be able to change the 'Parent Asset Number' in Define Asset Number form.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Go to Assets -> Asset Numbers.
3. Query asset number.
4. Find Parent Asset Number greyed out.


Cause

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