Is It Standard Functionality for the Shipping Priority to Be Nulled Out When Changing the Bill to at the Sales Order Header? (Doc ID 2275318.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

Is It Standard Functionality for the Shipping Priority to Be Nulled Out When Changing the Bill to at the Sales Order Header?

Summary of Issue
While updating the BILL TO location at the Sales Order header, Shipment Priority is being Nulled out regardless of being in ENTERED or BOOKED status.

Step 1. Create a Sales Order by providing Customer, Ship To and Bill To gets defaulted after providing the Customer.
Step 2. In the Others tab, give the Shipment Priority and save the Order.
Step 3. Go to Lines, Enter the line details and save the work.
Step 4. Order is in Entered Status (Shipment Priority is saved), requery the Order now and change the Bill To location and try to save.
Step 5. Shipment Priority gets blank after changing the Bill to location

Solution

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