PO Change History Times Out While Searching For 1 PO (Doc ID 2275410.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle iSupplier Portal - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

In Purchase Order Revision History page, when searching by PO Number,
the query does not complete/hang and the following fatal server error occurs.

NOTE: Issue seen also in other in BWC, search by PO number also times out

STEPS
------------
 In Purchasing responsibility :
  1. Go to Purchase Orders -> PO Change History
  2. In Purchase Order Revision History page,
  - Pass Operating Unit, PO Number
  - Click Go
  3. It Sits and spins and then Fails after not completing search
  - Then error "Failure of Sever APACHE bridge" shown

 


EXPECTED BEHAVIOR
----------------------------------
  Search by PO number completes promptly same as in other instance

Cause

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