No Available Service When Adding Service and the Service Duration is 10 or more.

(Doc ID 2275861.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Quoting - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, FORMS User Interface

When attempting to add a service to an install base item, the following error is seen,

APP-ASO-236294: No available services.

The issue can be reproduced at will with the following steps:
1. Forms Quoting - 'Add Service to Previous Purchase' from the Actions button
2. Search for Serviceable Product in Install Base 
3. Results returned 1 product
4. Double click on the product, error returned.




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