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"Loading" Message On iProcurement Pages (Doc ID 2276144.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In iProcurement responsibility, after entering a value in a LOV field, the "Loading" message is appearing and does not disappear.

EXPECTED BEHAVIOR
-----------------------
The LOV list should appear.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to iProcurement responsibility
2. Go to Shop Tab -> Non-Catalog Request
3. Enter a value for the Unit of Measure
4. The "Loading" message is appearing
5. The same happens when the user is trying to search in order to set the charge account

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, it takes a long time for users to create a PR.

Cause

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