Account Analysis - Contra Account Completed With Warning For Large Data : REP-0004: Warning: Unable to open user preference file - Caused by: java.lang.ThreadDeath (Doc ID 2276367.1)

Last updated on JANUARY 04, 2021

Applies to:

Symptoms

On : 12.2.5 version, Standard Reports & Inquiries

ACTUAL BEHAVIOR
---------------
Account Analysis - Contra Account completed with warning when execute the report on 4 to 5 months
If execute the same report on one or two months then it will completed successfully.

From Log file for GLWACCTR: Account Analysis - Contra Account:

REP-0004: Warning: Unable to open user preference file.

Check that there are enough Output Post-processor service processes running.
More information may be found in the service process logfile.

The Output Post Processor (OPP) log shows the following failure:

Template code: GLWACCTR
Template app:  SQLGL
Language:      en
Territory:     US
Output type:   EXCEL
[6/8/17 12:24:59 PM] [11513:RT514864] Output file was found but is zero sized - Deleted
[6/8/17 12:24:59 PM] [UNEXPECTED] [11513:RT514864] java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
..
at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:311)
at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:185)
Caused by: java.lang.ThreadDeath
at java.lang.Thread.stop(Thread.java:836)
at oracle.apps.fnd.cp.opp.OPPRequestThreadManager.terminateThread(Unknown Source)
..

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. GL responsibility
2. Run Account Analysis - Contra Account report
3. Execute the Account Analysis - Contra Account report for large data, for 4 to 5 months

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.