PIM: No Data Found in the LOV for Assignee, Person Name Format is First Name, Last Name (Doc ID 2276620.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Product Hub - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Product Version: 12.2.6

ACTUAL BEHAVIOR
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When attempting to create step for Assignee on workflow, searching by person name shows No items found.

EXPECTED BEHAVIOR
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Expecting to find person and user can assignee on workflow

STEPS
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The issue can be reproduced at will with the following steps:
1. PIM Setup User > setup workbench > change management > workflows
2. Select any workflow and click on 'Update' > Click Add step
3. Select assignee as person and enter the person name to search.
4. No items found

Cause

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