View Personal Actions PDF (HR Views), Errors: Acrobat Could Not Open 'newsf52sv.pdf'

(Doc ID 2276714.1)

Last updated on OCTOBER 12, 2017

Applies to:

Oracle US Federal Human Resources - Version 12.2 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

While attempting to View Personal Actions PDF within HR Views, the following error is encountered:

Acrobat could not open 'newsf52sv.pdf' because it is either not a supported file type or because the file has been damaged

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

Login to Application using Internet Exployer (IE) .

1. Responsibility -> "US Federal HR Self Service"
2. Function -> "Employee Information"
3. Query for an employee
4. Go to Personnel Actions tab
5. The box in one or more rows and click on View Selected.

Note: This is not an issue in Google CHROME

Changes

Cause

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