My Oracle Support Banner

View Personal Actions PDF (HR Views), Errors: Acrobat Could Not Open '<filename>.pdf' (Doc ID 2276714.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle US Federal Human Resources - Version 12.2 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms


While attempting to View Personal Actions PDF within HR Views, the following error is encountered:

Acrobat could not open '<filename>.pdf'  because it is either not a supported file type or because the file has been damaged




Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Responsibility -> "US Federal HR Self Service"
2. Function -> "Employee Information"
3. Query for an employee
4. Go to Personnel Actions tab
5. The box in one or more rows and click on View Selected.

Note:  This is not an issue in Google CHROME

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.