Error Message When Creating Customer Record With Country IRAN (Doc ID 2276900.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customers Module

When attempting to create a customer with country = IRAN, the following error occurs.

ERROR
-----------------------
 Please enter a valid, two-character country or territory code


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create a new customer account in Receivables having address country = Iran

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create any customer with Iran country code

Cause

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