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OIE: Variances In Credit Card Outstanding Transactions Management (Details) Report (Doc ID 2277274.1)

Last updated on AUGUST 11, 2021

Applies to:

Oracle Internet Expenses - Version 11.5.10.0 and later
Information in this document applies to any platform.
Credit Card Outstanding Transactions Management (Details) Report
dispute
matched

Symptoms



The Credit Card Outstanding Transactions Management (Details) Report was run after loading a Credit Card file yesterday and after it completed. A second run of the Credit Card Outstanding Transactions Management (Details) report was submitted a few hours later.

Unused transactions from the first run that are not tied to any expense reports are missing from the second run. For example, the transactions for user X the first report had a Total Outstanding: of (3,010.49)CAD.
The user entered expense reports during the time between and those transactions appear on the second report with a status of Unused. There are 73 Credit transactions shown.
 



Cause

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