Scheduling Task To A Resource Using Advanced Scheduler From Gantt Is Taking Long Time And System Hangs (Doc ID 2277412.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Scheduler - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Scheduling a task to a resource using advanced Scheduler Gantt is taking around 20 mins.

EXPECTED BEHAVIOR
Normally it should take less time schedule the task

STEPS
1. Login to Oracle Apps -> R) Field Service Manager -> Field Service Dispatcher -> Service Requests -> Create Service Requests
2. Create Task -> Go to Task Scheduler -> Advice Tab -> Select Gantt
3. Click on Resource Name and it is taking around 20 mins to load one resource,

Cause

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