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Increase/Decrease Buttons Do Not Update The Correct Line On The Counter Reading Form (Doc ID 2277639.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5

ACTUAL BEHAVIOR
---------------
The value in the 'New' field is not updated as expected when using the arrow buttons to increase/decrease the value.

Steps to reproduce:
---------------------
1. Select a task and open the Debrief form (FORM not HTML page)
2. Select the Counters button
3. The instance has 2 or more counters.
4. Select the 'Increase/Decrease' arrow buttons on the second counter.
5. The value on the first counter is increased or decreased instead of the second counter.


EXPECTED BEHAVIOR
-----------------------
The expectation is that the value on the line where the button was pressed will increase or decrease.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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