Receipt Register Amount Is Not Tallying With Receipt Journal Amount

(Doc ID 2277764.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Reports Issues

ACTUAL BEHAVIOR
---------------
Receipt Register Amount for a Company is not tallying with Receipt Journal Amount

EXPECTED BEHAVIOR
-----------------------
Receipt Register should match Receipt Journal

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit Receipt Register
2. Submit Receipt Journal for same parameters

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reconcile.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms