BOM Explosion Issue On PTO Model: Included items Are Duplicated (Doc ID 2277935.1)

Last updated on JUNE 18, 2017

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Entry

ACTUAL BEHAVIOR
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Included Item (Child Line) of a PTO Model getting duplicated in Sales Order Lines after Order Import

EXPECTED BEHAVIOR
-----------------------
Included Item (Child Line) of a PTO Model should not get duplicated and must have only one entry in the sales order lines after Order Import


STEPS
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The issue CANNOT be reproduced at will and occurs for random cases. However for the affected sales orders following are the steps to reproduce the issue

1. Load data from source system into interface table .
2. Run order import.
3. Go to Order Management Super User /Equivalent Responsibility - Orders, Returns - Sales Orders - Query the required order
3.Imported order has duplicate options.

 

Cause

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