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GLXIQACC: Error ORA-03106: Fatal Two-task Communication Protocol Error When Performing Account Inquiry (Doc ID 2277940.1)

Last updated on JULY 07, 2020

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.
GLXIQACC

Symptoms

The following error is encountered when performing an account inquiry:

ERROR
ORA-03106: fatal two-task communication protocol error
FRM-40505: ORACLE error: unable to perform query.

The issue occurs for all users and seems to occur only when the intercompany segment is populated with a value. It doesn't happen for all of them, but does each time a specific intercompany segment value is used.
This worked fine until recently. 

Changes

Upgraded database from 11.2.04 to 12.1.0.2 and also applied January CPU and PSU patches.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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