R12:AP/IBY: Payment Details Blank For Refund Payments In Payment Manager (Doc ID 2278103.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Payables - Version 12.2 to 12.2.6 [Release 12.2]
Oracle Payments - Version 12.2 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.

Symptoms

Refund payment (Payment Request type Payables invoice) can be queried in Payment Manager but the details cannot be seen in the Payments tab.


STEPS
-----------------------
Payment Manager> Payments tab
Search by Paper Document Number and the record is found
Click on the amount link
Detail page opens but does not display any info on the payment or the invoice


The workaround can be to view the payment in either Payment Overview or Payment Workbench.

 

Cause

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