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Special Services from Location Not Assigned When Bulk Planning Multistop Shipments (Doc ID 2278302.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.4.1 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When bulk planning multiple orders onto shipments, the special service assigned to a destination location is not being applied to the shipment. When planning the same order by itself, the special service is applied


EXPECTED BEHAVIOR
-----------------------
It is expected that the special service be applied during a bulk plan of multiple orders as it would when planned separately.

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Bulk plan two orders with the same source location and different destination locations.
2. For each destination location ensure that there are special services defined at the location.
3. The resulting shipment does not contain the special service.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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