Tax Exemption Information not Being Passed to Vertex from Ebusiness Tax (Doc ID 2278327.1)

Last updated on JUNE 19, 2017

Applies to:

Symptoms

On : 12.2.5 version, Billing Modules

ACTUAL BEHAVIOR
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Tax Exemption information is not being passed to Vertex from Ebusiness Tax. Tax Exemption Status is change from Exempt to Taxable or Taxable to Exempt, that information is not passed to Vertex from Ebusiness Tax. Due to this, even though the asset is now Exempt, Billing still results in Calculating Tax

EXPECTED BEHAVIOR
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No Tax should be calculated for those Additional Months after Tax Exemption change

STEPS
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The issue can be reproduced at will with the following steps:
1. Copy Contract
2. Make sure the Tax Status and Exemption is Null under Asset --> Billing, Tax Attributes in Lease Center Agent
3. Run Billing
4. Makes sure the Tax is calculated for Streams
5. Change the Tax Status to Exempt and Exempt Number = Y
6. Run Billing for additional Months and tax is still being calculated for additional months.
Check the Response XML of Billing
Expected - No Tax should be calculated for those Additional Months after Tax Exemption change

Changes

Cause

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