Opening Sales Orders Errors With Message: Validation Fail For The Field - Price List & ORA-01403... (Doc ID 2278400.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 version, Transaction Entry


Unable to open the "Sales Orders" screen

ERROR
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Validation fail for the field - Price list
ORA-01403: no data found in Package OE_order_Cache Procedure load_set_of_books
User-Defined Exception in Package OE_Default_Pvt Procedure GET_TAX_CODE

STEPS
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The issue can be reproduced at will with the following steps:
1.Order management Responsibility

2. Orders /Returns

3. Click on "Sales Orders" function on the main Menu

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Open the Sales orders form without error.

Cause

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