Claims Not Showing Source Information (Doc ID 2278576.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Trade Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Source information for claims is not shown on the claims main page.

Within R12.1.3 the claim report page shows source information of claims. In R12.2.X this information is not included within the claim report page. The same claim update page is shown, but the claim source information is not shown.

Changes

 Upgrade to 12.2.X. 

Cause

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