Business Intelligence Publisher Users Are Unable To Changes Catalog Permissions For Folders And Components Due To Message 'An Error Occurred While Processing Action: ListPerms'

(Doc ID 2278642.1)

Last updated on MARCH 13, 2018

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.2 and later
Information in this document applies to any platform.


E-Business Suite 12.2 Business Intelligence Publisher, Enterprise Administration issues





After an install of BI Publisher, users report in the catalog they are unable to change permission on Shared Folders and its sub folder Samples and Components.

When highlighting the folders and clicking Permissions, no response is received from the system.

The below error is received in bipublisher.log:

'An error occurred while processing action: listPerms'

The following steps can be used to reproduce the problem:

1. Login to BI and click Catalog on the home page

2. In next page, highlight folder “Samples”, then click “Permissions” in the Tasks Panel.

3. Confirm the permissions does not open and the following error is received in the bipublisher.log:

“An error occurred while processing action: listPerms “ 

4. Users can also test and confirm the same behavior in the “Shared folders” and “Components” sections.

The issue has the following business impact:
Users are unable to change folder permissions after the install.


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