My Oracle Support Banner

Not Able To Update Territories Via WebADI When Resource Type = Others (Doc ID 2278726.1)

Last updated on MARCH 18, 2019

Applies to:

Oracle Territory Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Trying to use WebADI to upload Territory Qualifiers but is failing when Resource Type = Others.

Applied the patches mentioned on Doc ID 2162567.1
Patch. 23058348
and
Patch 24414053
JtyTerrOthResourceValidator.java 120.8.12020000.5


But the problem continues, error "Enter Col2 Value" error.

Steps To Reproduce
===================
1. Navigate > Territory Management > Territory Administration > Territories > export a territory to Excel
In WebADI template insert the parameters, when the Resource is Other we receive "Enter a Col2 Value" error message and we cannot upload the territories.

It does not occur when resource type is Employee.



Business Impact
==========
Cannot upload the list of cities for our territories.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.