Not Able To Update Territories Via WebADI When Resource Type = Others (Doc ID 2278726.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Territory Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Trying to use WebADI to upload Territory Qualifiers but is failing when Resource Type = Others.

Applied the patches mentioned on Doc ID 2162567.1
Patch. 23058348
and
Patch 24414053
JtyTerrOthResourceValidator.java 120.8.12020000.5


But the problem continues, error "Enter Col2 Value" error.

Steps To Reproduce
===================
1. Navigate > Territory Management > Territory Administration > Territories > export a territory to Excel
In WebADI template insert the parameters, when the Resource is Other we receive "Enter a Col2 Value" error message and we cannot upload the territories.

It does not occur when resource type is Employee.



Business Impact
==========
Cannot upload the list of cities for our territories.

Cause

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