Unable to Add Content to Media Object. Content LOV Returns Error (Doc ID 2279149.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle iStore - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On PROD:  12.2.5 version, Merchant UI

iStore Admin User is getting an error when searched for the content name.
Popup window for LOV for Search and Select Values shows url OA_HTML/cabo/jsps/frameRedirect.jsp?redirect=/OA_HTML/ibeMLOV.jsp and the following error:


ERROR
-----------------------
java.lang.NullPointerException


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to EBS with iStore Administrator Responsibility
2. Content > Media Objects

3. Create a media object of type = Product
4. Query above media object, click Add content
5. From content LOV, enter Content and press Go
6. Receive error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add images/content to the new items.

Changes

 

Cause

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