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Workflow Email Notifications Display "Warning Personalization is currently disabled. Your application might not work as expected" (Doc ID 2279174.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Workflow - Version 12.0.0 to 12.2.6 [Release 12 to 12.2]
Information in this document applies to any platform.

Symptoms

The <SYSADMIN_user> has the profile option "Disable Self-Service Personal" set to YES. Customer in this case did this as a security measure to make sure <SYSADMIN_user> can always login when personalization is implemented at the forms level.

When the profile is set to YES all Email workflow notifications goes out with a warning on them that says:
"Warning Personalization is currently disabled. Your application might not work as expected".

When setting the "Disable Self-Service Personal" to NO then the warning goes away in the email notifications.

Changes

 The <SYSADMIN_user> has the profile option "Disable Self-Service Personal" set to YES

Cause

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