Workflow Email Notifications Display "Warning Personalization is currently disabled. Your application might not work as expected" (Doc ID 2279174.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Workflow - Version 12.0.0 to 12.2.6 [Release 12 to 12.2]
Information in this document applies to any platform.

Symptoms

The SYSADMIN user has the profile option "Disable Self-Service Personal" set to YES. Customer in this case did this as a security measure to make sure SYSADMIN can always login when personalization is implemented at the forms level.

When the profile is set to YES all Email workflow notifications goes out with a warning on them that says:
"Warning Personalization is currently disabled. Your application might not work as expected".

When setting the "Disable Self-Service Personal" to NO then the warning goes away in the email notifications.

Changes

 The SYSADMIN user has the profile option "Disable Self-Service Personal" set to YES

Cause

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