My Oracle Support Banner

Down Payment Disappears In Adjustments Tab When the Contract Expires (Doc ID 2279393.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When a contract with a Down Payment expires, the Down Payment is no longer visible in the Contract's Adjustments tab.

EXPECTED BEHAVIOR
-----------------------
Expect the data for the Down Payment to be displayed even after the contract expires.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book a contract with a Down Payment.
2. Process the contract through expiration, until the contract reaches an Expired status.
3. Check the Adjustments tab for the Down Payment.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.