Down Payment Disappears In Adjustments Tab When the Contract Expires (Doc ID 2279393.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When a contract with a Down Payment expires, the Down Payment is no longer visible in the Contract's Adjustments tab.

EXPECTED BEHAVIOR
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Expect the data for the Down Payment to be displayed even after the contract expires.

STEPS
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The issue can be reproduced at will with the following steps:
1. Book a contract with a Down Payment.
2. Process the contract through expiration, until the contract reaches an Expired status.
3. Check the Adjustments tab for the Down Payment.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the Down Payment in the contract

Changes

 

Cause

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