ORA-08004 Error While Creating User Status For Claim

(Doc ID 2279523.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Trade Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Common Administration

Error while creating claim user status


ERROR
-----------------------
ORA-08004: sequence AMS_USER_STATUSES_B_S.NEXTVAL exceeds MAXVALUE and cannot be instantiated in Package AMS_User_Statuses_PVT Procedure Create_User_Status



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigation: Responsibility: Oracle Trade Management User > Administration > Trade Management > User Statuses
2. Create a new user status with below parameters -
User Status for: Claim
System Status: Open
User Status: Enter user status name
3. Click on Create button. Error occurs.


Changes

 

Cause

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