My Oracle Support Banner

Error 'Provide A Valid Bill Level' Displayed When Credit Check Is Checked At Customer Site Level (Doc ID 2279748.1)

Last updated on JANUARY 05, 2021

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Customers Module

When attempting to check the checkbox "credit check" in customer site information > profile,
the following error occurs.

Provide a Valid Bill Level

Steps To Reproduce
The issue can be reproduced at will with the following steps:
1. customers > customers
2. Navigate to site information
3. Go to profile tab
4. Check the checkbox "credit check" and save
5. error occurs




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.