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Rate And Route RIQ Shows Preferred Rates Only (Doc ID 2279754.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms


When having multiple rating options, when performing Rate and Route RIQ the returned rate is not the one that the customer expected.

The expected rate should be returned.

The issue can be reproduced at will with the following steps:
1. Perform Rate and Route RIQ
The returned rate is not the one that is expected to be displayed.


Cause

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In this Document
Symptoms
Cause
Solution


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