Service Request Form: Compilation Error "WHEN-LIST-CHANGED trigger on VIEW_BY item in SR_HISTORY" in Some Non-English Versions
Last updated on JUNE 23, 2017
Applies to:
Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
CSXSRISR.fmb
CSXSRISR.fmx
Symptoms
The Service Request form and a few other TeleService forms, are not translating the column headers and fields labels as expected for some Non-English languages.
Error:
Steps:
(R) Service
(N) Service Requests > Create Service Requests
- Query Service Request
- In English, all labels are displayed correctly (Service Request Header, tabs, Notes grid - column headings)
- In Italian (for instance), all labels are displayed correctly as well.
- In German (for instance), all labels are displayed in English, except for a couple of column headings in Notes grid.
Changes
This has been observed after applying some Field Service and Depot Repair patches, but it is not limited to that.
Cause
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms