Feedback Tab In IProcurement Returns No Data Found Exception (Doc ID 2280060.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle iProcurement - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

In Oracle iProcurement, Release 12.2.4, an error occurs when attempting to access the Feedback tab.
Due to this issue, users cannot access the Feedback page functionality.


Error

Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

 

Exception Details.
 oracle.apps.fnd.framework.OAException: No data found for region (/oracle/apps/icx/icatalog/shopping/webui/SuggestionsPG).
at oracle.apps.fnd.framework.webui.JRAD2AKMapper.getRootMElement(JRAD2AKMapper.java:548)
at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getWebBeanTypeDataFromJRAD(OAWebBeanFactoryImpl.java:3242)
at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getRootApplicationModuleClass(OAWebBeanFactoryImpl.java:2963)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1131)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:567)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:455)
at _pages.__oa._jspService(__oa.java:233)
..
..
## Detail 0 ##

Exception:
oracle.adf.mds.MetadataDefException: Unable to find component with absolute reference = /oracle/apps/icx/icatalog/shopping/webui/SuggestionsPG, XML Path = null. Please verify that the reference is valid and the definition of the component exists either on the File System or in the MDS Repository.
at oracle.adf.mds.internal.MetadataManagerBase.findElement(MetadataManagerBase.java:1451)
at oracle.adf.mds.MElement.findElement(MElement.java:97)
at oracle.apps.fnd.framework.webui.JRAD2AKMapper.getRootMElement(JRAD2AKMapper.java:520)
at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getWebBeanTypeDataFromJRAD(OAWebBeanFactoryImpl.java:3242)
at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getRootApplicationModuleClass(OAWebBeanFactoryImpl.java:2963)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1131)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:567)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:455)
at _pages.__oa._jspService(__oa.java:233)
..
..



Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications, using an iProcurement responsibility.
2. On the iProcurement shopping home page, click the Feedback tab. The error occurs at this point.



Changes

 

Cause

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