PAY_BALANCE_PKG API Performance Issue (Doc ID 2280064.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 HRMS RUP 9 version, in all instances,

ACTUAL BEHAVIOR
---------------
When running a custom report that calls the seeded PAY_BALANCE_PKG API,
it is observed that the sql takes a long time to complete.

The top sql appears to have a wait issue


EXPECTED BEHAVIOR
-----------------------
It is expected that the use of the seeded PAY_BALANCE_PKG API
complete in a reasonable amount of time



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create custom sql that call the seeded PAY_BALANCE_PKG API
2. Observe that the sql takes a long time to complete


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, get output from the custom report in a reasonable amount of time

Cause

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