The Previous Link Is Not Working In The Assign Agents To Email Accounts Page In Email Center (Doc ID 2280084.1)

Last updated on JUNE 30, 2017

Applies to:

Oracle Email Center - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on the "Previous" button in the Agents and Accounts Assignment page, the previous button does not work when clicking on it.

Steps
(R) Email Center Administrator
(N) Administration > Email Accounts > Associations > Agents
Go to the next page of displayed Agents
Click on the Previous button

The Previous button doesn't work

Changes

 

Cause

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