Freight Charges Applied At Header Level On Oracle Quote Will Not Update In Quoting (Doc ID 2280149.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Order Capture - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.2.5 version, HTML User Interface

ACTUAL BEHAVIOR
---------------
Upgraded from 12.1.3 to 12.2.5 and changes to freight charges applied at header level on Oracle Quote will not update.
In 12.1.3 the freight modifier allowed adjustment charges to be made from the previous value.

EXPECTED BEHAVIOR
-----------------------
the freight modifier allowed adjustment charges to be made from the previous value.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a quote with modifier at header level to apply lumpsum freight charges. Set to Automatic
2. Charges will apply at time of price quote (all good so far)
3. At quote header (after freight charges applied and quote saved), navigate Actions>Adjust Charges
4. Change the lumpsum value to a different amount to adjust the freight charges
5. Click Apply and Price Quote. New freight charges are not being applied




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms