AU Old Legal Employer Contact Details Are Shown In ATO Data File (Doc ID 2280186.1)

Last updated on JUNE 24, 2017

Applies to:

Oracle HRMS (Australia) - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Australian Payroll

ACTUAL BEHAVIOR
---------------
Old Legal Employer Contact Details are shown in Amended Payment Summary for previous years

Generated amended payment summary on 29/11/2016 for 2013/2014. Contact details actual in 2014 are shown in this payment summary. The same name was shown in the original payment summary.
Legal Employer Contact details were changed in 2015. New details should be shown in amended payment summaries and ATO data files.

AU.25 fixed the contact name but hasn't fixed the contact email.

EXPECTED BEHAVIOR
-----------------------
New Legal Employer Contact Details should show in Amended Payment Summary for previous years

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Legal Employer details were updated in 2015.
2. Responsibility - AU HRMS Super User
  Navigate to: Processes & Reports > Submit Processes and Reports
3. Run Generate Run Balances concurrent program for Assignment level
4. Run Generate Run Balances for Group level
5. Run Payment Summary Archive – Amended
6. Search for latest auto-generated requests
7. Output file of one of Payroll File Reporters
8. Run Produce Self Printed Payment Summary XML-PDF (Australia)
9. Run Print Self Printed Payment Summary - PDF (Australia)
10. View output file – Payment Summary
The last line of the file

AU.25 fixed the contact name but hasn't fixed the contact email.


Changes

 

Cause

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